Privacy Policy: Lumber One Company
Effective Date: January 8, 2025
1. Introduction
Lumber One Company (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://lumberoneco.com/ (“Site”). By accessing or using our Site, you consent to the practices described in this policy.
2. Information We Collect
a. Personal Information
We collect personal information that you voluntarily provide to us when you:
• Contact Us: When you reach out through our contact forms, we may collect your name, email address, phone number, and any other information you choose to provide.
• Credit Application: If you submit a credit application, we collect information necessary to process your request, which may include financial details and business information.
b. Non-Personal Information
We automatically collect certain non-personal information when you visit our Site, including:
• Log Data: Your IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies: Small data files stored on your device that help us improve your experience on our Site.
3. Use of Information
We use the information we collect for various purposes, including:
• To Provide Services: Processing your requests, such as credit applications or inquiries.
• To Improve Our Site: Analyzing usage patterns to enhance user experience.
• To Communicate: Responding to your inquiries, sending updates, and providing information about our services.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share information with:
• Service Providers: Third parties who perform services on our behalf, such as website hosting or data analysis.
• Legal Requirements: If required by law or to protect our rights and property.
5. Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Choices
• Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Site may not function properly without cookies.
• Access and Correction: You may contact us to access, correct, or delete your personal information.
7. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.
9. SMS Communications
By providing your mobile number and opting in via our website forms or other channels, you consent to receive SMS (text) messages from Lumber One Co. These messages may include order notifications and customer service updates. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
Consent to receive SMS messages is not a condition of purchase. You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply to a text HELP. You may also contact us directly at [email protected] or call 800-451-2133.
We do not sell, rent, or share your mobile number with third parties for their own marketing purposes.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lumber One Company
https://lumberoneco.com/contact-us
https://lumberoneco.com/privacy-policy/
By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.